Your MINDBODY account is honoring sessions nobody paid for.
$14,183.21
found in 90 days of one studio's records, every dollar tied to a specific client record.
Four places revenue slips through
Expired packages still being redeemed
Visits recorded against a class pack after its expiration date or beyond its visit count.
67 findings, $1,728.00
Memberships honored past their end date
Visits recorded after a membership or contract term had ended, with no other valid option that day.
58 findings, $1,141.71
Negative balances never collected
Client accounts that carry a balance owed with no recent payment or charge on record.
22 findings, $8,113.50
Late-cancel fees never charged
A late cancellation or missed class was recorded and no matching fee sale followed.
160 findings, $3,200.00
Counts and amounts are from the sample report below.
What the report looks like
Every finding lists the records it rests on. Items that could have a legitimate explanation are listed separately and never added to the total.
Sample report
2026-07-16 to 2026-10-14
$14,183.21
Summary
| Category | Findings | Amount |
|---|---|---|
| Expired or exhausted packages still redeemed | 67 | $1,728.00 |
| Late-cancel and no-show fees not charged | 160 | $3,200.00 |
| Visits after a membership ended | 58 | $1,141.71 |
| Uncollected account balances | 22 | $8,113.50 |
First findings
- D. O.$24.00
Expired or exhausted packages still redeemed · 2026-09-25
Sale #17827: $72.00 ÷ 3 visits
- D. O.$24.00
Expired or exhausted packages still redeemed · 2026-09-28
Sale #17827: $72.00 ÷ 3 visits
- C. D.$28.00
Expired or exhausted packages still redeemed · 2026-09-04
Sale #15089: $140.00 ÷ 5 visits
We can look. We can't change anything.
The scan is read-only. It only looks at records, and it can't update, charge or message anything in your MINDBODY account.
How it works
- Ask for a scan. Leave your email above.
- The account owner approves access. MINDBODY requires this for every integration. We send a link, the owner logs in to MINDBODY and approves (about 2 minutes). Other logins can't do it.
- The scan runs and you get the report by email.
Questions
- Does this point at anyone on my team?
- No. Findings describe what the system allowed, such as a visit recorded after a package expired. They don't attribute anything to a person.
- What do you see?
- Read-only records from your MINDBODY account: clients, sales, visits and pricing options. Each finding in the report lists the record identifiers it rests on.
- How long does it take?
- The owner approval takes about 2 minutes. The report follows by email once the scan has run.
- What happens to my data?
- It is used only to produce your report, and nothing is changed in MINDBODY. To have your MINDBODY data and report deleted, email hello@getstudioleak.com. See the privacy page for what this site itself stores.
- Who runs this?
- I'm Nick LoCascio, a software engineer who has also managed and owned studios. For more than 15 years I've worked with MINDBODY from both sides: running a business on it and building custom tools on its API. Questions go straight to me at hello@getstudioleak.com.